Sales Policy

Effective Date: 11/05/2025

At Fastnovas, we are committed to delivering high-quality technology solutions that meet the unique needs of our clients. This Sales Policy outlines our terms and conditions for purchasing services and products, including pricing, payment terms, and order processing.

1. Products and Services

We offer a range of services, including but not limited to:

  • Custom software development

  • Technology consulting

  • Systems integration

  • Cloud-based solutions

  • Maintenance and support services

All services and products provided by Fastnovas are tailored to meet the specific requirements of each client. We work closely with clients to ensure that solutions are effective and aligned with business objectives.

2. Pricing

Pricing for our products and services is determined based on several factors, including the scope of the project, complexity, and timeline. All pricing information will be outlined in the proposal or contract that we provide to clients before any work begins.

  • Estimates: We provide detailed estimates prior to project commencement, and prices are subject to change depending on changes in project scope or unforeseen challenges.

  • Quotes: Formal quotes will be provided in writing, which will remain valid for a specified period (usually 30 days).

3. Payment Terms

Our payment terms vary based on the nature of the project or service. The following are standard terms:

  • Deposit: For custom projects, a deposit (typically 30%–50%) is required upon signing the contract to initiate the work.

  • Milestone Payments: Payments will be structured according to key project milestones, with invoices issued upon completion of each stage.

  • Final Payment: The final payment is due upon project completion and before final delivery of the product or service.

  • Late Payments: Late payments may incur a late fee. Invoices not paid within 30 days of the due date will be subject to an interest charge.

4. Order Process

To initiate an order, clients must follow these steps:

  1. Request a Quote/Proposal: Clients can request a proposal or quote for the desired services or products by contacting us through our website or email.

  2. Agreement: Once the terms are agreed upon, a formal contract or service agreement will be created, outlining the scope of work, pricing, payment terms, and project timeline.

  3. Payment: A deposit will be requested, and the project will begin once the deposit is received.

  4. Completion and Delivery: The project will be completed as per the agreed terms, and final payment is due prior to delivery.

5. Refunds and Cancellations

  • Project Cancellation: If a project is canceled before completion, the client may be required to pay for the work completed up to the point of cancellation. This will be determined on a case-by-case basis.

  • Refunds: As outlined in our Refund and Return Policy, refunds are available under certain circumstances, such as when a project is not delivered as agreed or if there are technical issues that cannot be resolved.

6. Customer Responsibilities

Clients are responsible for the following:

  • Providing clear requirements and expectations at the beginning of the project.

  • Ensuring timely availability of resources, including access to systems, software, and key personnel.

  • Approving deliverables and decisions promptly to avoid project delays.

7. Changes to This Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated Effective Date. Clients are encouraged to review this policy periodically.

8. Contact Us

If you have any questions about this Sales Policy or would like to discuss purchasing our services or products, please contact us:

Fastnovas
Address: 71 Wayback Lane, Levittown, New York, United States
Phone Number: +1 631-442-2540
Email: info@fastnovas.xyz
Website: https://fastnovas.xyz/