Payment Policy
Effective Date: 11/05/2025
At Fastnovas, we value transparency and clarity in all financial transactions. This Payment Policy outlines the payment terms for the services and products we offer. By engaging with our services, you agree to comply with these payment terms.
1. Accepted Payment Methods
We accept the following payment methods for our services and products:
Credit/Debit Cards: Visa, MasterCard, American Express, Discover.
Bank Transfers: Wire transfer or ACH payments.
PayPal: Available for certain projects and services.
Checks: Accepted in some cases, with prior agreement.
For clients making payments via bank transfer, any transfer fees or charges must be borne by the client.
2. Payment Terms
Our payment terms vary depending on the nature of the project or service. The following outlines our general payment terms:
Deposit: A deposit of 30% to 50% of the total project cost is required upon signing the contract or agreement to initiate work.
Progress Payments: For larger projects, payments may be broken down into progress payments, made upon completion of agreed milestones. Invoices for progress payments will be issued accordingly.
Final Payment: The final payment is due upon project completion, before the final deliverables are provided or the project is considered completed.
Invoices will be sent to the client upon completion of each milestone or service delivery. Payments should be made within 30 days of the invoice date unless otherwise agreed.
3. Late Payments
Late Fee: Any payments not received by the due date will incur a late fee of 1.5% per month (18% annually) on the outstanding balance, or the maximum allowable rate under applicable law.
Suspension of Services: If a payment remains outstanding for more than 45 days, we reserve the right to suspend or terminate all services until the outstanding amount is settled in full.
Collection Costs: In the event that collections are necessary, the client will be responsible for all legal fees, collection agency fees, and any other associated costs.
4. Payment Disputes
If you have any questions or disputes regarding an invoice, please contact us at info@fastnovas.xyz within 7 days of receiving the invoice. We will review your concerns and work with you to resolve any discrepancies.
If a dispute is not raised within the specified period, the invoice will be considered final and payable in full.
5. Refunds and Cancellations
Refunds: Refunds for services rendered are governed by our Refund and Return Policy. Please refer to that policy for more details.
Cancellations: If you wish to cancel a service after work has begun, you may be required to pay for the work completed up to the point of cancellation. The cancellation terms are outlined in your service agreement or contract.
6. Currency
All payments must be made in USD (United States Dollars) unless otherwise specified in the agreement. The client is responsible for any currency conversion fees or other charges imposed by their payment provider or bank.
7. Taxes
Clients are responsible for any applicable taxes related to their project or service. This includes, but is not limited to, sales tax, VAT, or any other local or international taxes applicable based on the location of the client. Fastnovas will provide a detailed breakdown of any applicable taxes on the invoice.
8. International Payments
For international clients, payment should be made via bank transfer or other methods that are mutually agreed upon. If there are additional costs such as currency conversion fees or international transfer fees, these costs are the responsibility of the client.
9. Contact Us
If you have any questions regarding our payment terms or need assistance with a payment, please contact us:
Fastnovas
Address: 71 Wayback Lane, Levittown, New York, United States
Phone Number: +1 631-442-2540
Email: info@fastnovas.xyz
Website: https://fastnovas.xyz/